Comparing call QA platforms?
Manual QA samples a fraction of your calls — the rest go unheard.
- 100% of calls scored automatically — not a ~2% sample
- Every score backed by evidence linked to call timestamps
- No integrations to start — upload calls directly
30 minutes, on your own example calls — pick a time that suits.
“Callytics helped us increase our conversion rate by 17% in just three months.”
- ISO 27001
- ISO 9001
- Cyber Essentials Plus
- UK data residency
of your calls scored — not a 2% sample
up to — lower call QA costs
free trial credits (~10 hours of calls)
How Callytics compares
The gap between sampling a handful of calls by hand and scoring every one, with the evidence to back it.
Call coverage
Typical manual QA
Manual sampling, typically ~2%
Callytics
100% of calls scored automatically
Evidence
Typical manual QA
Reviewer notes and opinion
Callytics
Evidence linked to exact call timestamps
Getting started
Typical manual QA
Integration projects before value
Callytics
No integrations — upload calls directly
Pricing model
Typical manual QA
Per-seat licences
Callytics
Pay-as-you-go credits — no seat licences
Data & security
Typical manual QA
Varies
Callytics
UK data residency; ISO 27001, ISO 9001, Cyber Essentials Plus
See it in action
Not mock-ups — the actual product. Here is what your team sees on every call.
100% coverage, tracked over time
Every question. Every call. Every week.
Callytics scores 100% of your calls automatically and tracks each scorecard question over time — so you can compare periods, spot what's slipping and prove improvement, instead of guessing from a 2% manual sample.
Evidence you can read
The full transcript, with speaker sentiment
Every call is transcribed with the customer and agent separated and sentiment tagged line by line. When a score is questioned, the evidence is right there in black and white — nothing is a black box.
Evidence with timestamps
Hear the exact moment behind every score
Each answer is backed by evidence linked to a precise timestamp. One click jumps the audio straight to the moment it happened — so a score is never just an opinion.
What happens when you book
Pick a time
Choose a slot on the calendar — no forms to chase, no phone tag.
30-minute walkthrough
We score real call examples live so you see exactly how it works on your calls.
Like it? Start free
Free trial with 20 credits (~10 hours of calls). No commitment.
Do the coverage arithmetic
Take a 40-agent contact centre handling around 2,000 calls a week. Here is what actually gets reviewed.
Manual QA sampling (2%)
~40
calls reviewed each week
1,960 calls go unheard every week — the risks, the coaching moments and the missed opportunities inside them never surface.
Callytics
2,000
calls scored each week
Every call is scored automatically — and customers report up to a 90% reduction in call monitoring costs while covering 50x more calls.
Integrates with your Phone System
Callytics can be integrated with any phone system that has a suitable API, allowing you to automatically process calls using our customisable rule builder.
Trusted, certified and UK-based
What Our Customers Say
"Callytics has transformed our approach to monitoring and improving our sales calls. The AI insights have helped us increase our conversion rate by 17% in just 3 months."
See it on your own calls
Book a 30-minute demo and watch Callytics score your real calls live — 100% coverage, evidence you can verify, no integrations to get going. Like what you see? Every demo ends with a free 20-credit trial (~10 hours of calls).
No commitment · No integrations to start · UK-hosted